1. How do I contact you?
Answer :
You can get in touch with us at the below mentioned details:
Email: info@247mobileshop.co.uk
Phone: 07878260458
Address: Q Solution Ltd 4 Faircross Avenue IG11 8RD
2. What is the duration for order delivery?
Answer :
We try to make your order reach you within 5-7 days. However, if you want weekend delivery, you can reach us for that.
3. Are there any discounts for bulk purchases?
Answer :
For details or discounts regarding the bulk orders, you can contact us. Our team will lead you through the process and we will see what we can do.
4. What is the guarantee that you offer?
Answer :
We offer you a 14-day money-back guarantee and a 12-month warranty when you are ordering directly from us.
5. I can’t pay you on the site. What can you do?
Answer :
In case of any unlikely event regarding the payment on our site, you can always contact us to fix the issue. Write to us at info@247mobileshop.co.uk call us at 07878260458 or opt for our live char option and we will revert back as soon as possible.
6. What is the process for returning a handset?
Answer :
Within 14 days of your receiving the order, you can return the phone. But the product must be in its original condition and must include an invoice or any paperwork that is sent with the item. Kindly allow us 2 working days to receive the phone and then we can process your refund or replacement.
7. Do the phones have data if they are used?
Before we sell the phones, we make sure that the data of the previous users are completely cleared off the phone. There are strict quality checks and in those quality checks, we make sure that the handsets are not set out with previous user data at all.