Return And Refund

Returns

Thank you for shopping at 24/7 Mobile Shop. We hope you are delighted with your purchase, but we understand that sometimes things don't go as planned. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

How to Initiate a Return?

To initiate a return, please [contact our customer service team/email us/fill out the return form on our website]. Please provide your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.

Shipping Costs

Please note that the customer is responsible for the cost of return shipping unless the item received is defective or damaged.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Eligibility for Refunds

If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.